It’s very important for teachers to understand how to utilize an interactive whiteboard most effectively. I found an excellent research paper that probes three case studies of teachers using interactive whiteboards in the classroom. The paper is called Collaborative Research Methodology for Investigating teaching and Learning: the Use of Interactive Whiteboard Technology.
I recommend reading the three case studies and the concluding remarks at the end. I’m certainly glad that the authors discuss the importance of ongoing training and support. The authors conclude that without in-service support and training, it is not likely that teachers will have knowledge of or utilize all the features of the interactive whiteboard.